Hard ConversationsHard Conversations
Telehealth

Therapy from wherever you are.

Sessions are 50 minutes long, conducted by secure video on Zoom Workplace, configured for clinical use. Available anywhere in Australia. No app required, no commute, no waiting room.

A man in a therapy session, talking to a clinician on a couch
Yes — and for many men, better

Is telehealth as good as in-person?

For most concerns — depression, anxiety, trauma, OCD, and most sexual health issues — telehealth psychology is comparably effective to in-person therapy. The most recent systematic reviews and meta-analyses, covering thousands of clients across dozens of randomised trials, show no meaningful difference in treatment outcomes, client satisfaction, or the quality of the therapeutic relationship between online and in-person work.1, 2 Major bodies including the Australian Psychological Society and the American Psychological Association endorse telehealth as a legitimate first-line treatment format.

For a lot of men, telehealth is not just equivalent — it's the format that gets them through the door at all. The research on men's engagement with online health platforms shows the same consistent pattern: convenience and privacy are the two factors most likely to convert a man who's been thinking about getting help into one who actually does.3 A few specific reasons that matters:

  • No waiting room. No sitting somewhere your boss might walk past, your neighbour might recognise you, or someone you know might see you.
  • No commute. A 50-minute session is 50 minutes — not 50 minutes plus driving across town and parking and walking in.
  • Lower threshold to start. It's easier to attend the first session from your own car or living room than to physically walk into a clinic for the first time.
  • Sustainable for life as it actually is. Work meetings, FIFO rosters, kids, regional location — telehealth fits around all of it.

There are situations where in-person can be a better fit — some forms of trauma work, some assessments, some clients who simply prefer it. We'll talk it through on the intro call if it's relevant. If telehealth isn't right for what you're working on, I'll tell you and help you find someone closer to you.

What you'll need

Joining a session

Before each session, you'll receive an invitation link by email. Clicking the link opens the call in your browser — no account, no app, no setup needed. The same link works on the Zoom app on your phone or tablet if you'd prefer that.

What you'll need:

  • A device with a camera and microphone (laptop, phone, or tablet)
  • A reasonably stable internet connection
  • A private space for 50 minutes

That's it. If it's your first time, log in five minutes early so we can sort out any tech before the session starts.

Privacy on your end

Where to take the call from

A private space matters. The conversation is confidential and works best when you're not worried about being overheard.

Most clients take sessions from home — a study, a bedroom, sometimes a parked car. A surprising number do sessions from their car in a quiet street or carpark, especially men with kids at home or partners they haven't told yet. That's fine. The work is the work, regardless of location.

What doesn't work as well: open-plan offices, cafés, or anywhere with people walking past. Headphones help, but if you're somewhere you can be overheard, you'll naturally censor yourself — and the session won't go as far as it could.

When tech fails

If your internet drops

It happens. Telehealth is generally reliable, but Australian internet has its moments — particularly in regional areas.

If we lose connection:

  • Try rejoining via the same link first.
  • If that doesn't work, I'll call you on the phone number you provided. We finish the session by phone.
  • If neither works, we reschedule. The first time, no charge. After that, the standard cancellation fee applies — and we'll talk about whether telehealth is the right format for you.

This is one of the reasons I ask for a phone number on the booking form — not for marketing, just so I can reach you when the tech doesn't cooperate.

What's secure, and what isn't

Privacy and confidentiality

Sessions are conducted on Zoom Workplace, configured for clinical use — passcodes, waiting rooms, end-to-end encryption, and no cloud recording.

Sessions are not recorded. I use AI-assisted transcription software to support note-taking — details and consent are covered in the service agreement before your first session.

Confidentiality applies to telehealth sessions the same way it applies to any psychology session. The only legal exceptions (risk of serious harm, court orders) are explained at the start of the first session, so you know exactly where you stand.

FAQ

Common questions

Do I need to download anything?

No. The Zoom link opens in your browser. If you'd prefer the Zoom app on your phone or tablet, the same link works there.

Can I do sessions from interstate?

Yes — sessions are available anywhere in Australia.

What about overseas?

Generally, no. Australian psychology registration covers practice with clients located in Australia. If you're travelling short-term, we can usually work it out; if you're moving overseas, we'd need to talk about referral options.

Can I bring my partner into a session?

Current focus is on individual work. If couples therapy turns out to be a better fit, we'll talk it through and point you somewhere useful.

What if I can't find a private space?

Most men work it out — a parked car, a quiet park, a bedroom with the door closed. If you genuinely can't find privacy, mention it on the intro call and we'll problem-solve. It's not a deal-breaker.

Request the intro call

Free, 10 minutes, no commitment.

References
  1. Shaker AA, Austin SF, Storebø OJ, et al. (2023). Psychiatric Treatment Conducted via Telemedicine Versus In-Person Modality in Posttraumatic Stress Disorder, Mood Disorders, and Anxiety Disorders: Systematic Review and Meta-Analysis. JMIR Mental Health. Found telemedicine and in-person treatment comparable across treatment efficacy, patient satisfaction, working alliance, and attrition rates.
  2. Krzyżaniak N, et al. (2024). Meta-analysis of randomised controlled trials comparing telehealth and in-person interventions for anxiety. Found no significant differences in anxiety reduction, depression symptoms, or functional outcomes.
  3. Direct-to-Consumer Telemedicine Practices in the Health and Fertility of Men: A Systematic Review (2024). Identified convenience, embarrassment, and health motivation as predominant factors driving men's engagement with online health platforms.